Paradores of Spain
(+1) 800 810 6824 / (+1) 516 874 7732 UK (+44) 020 8123 1986

Privacy Policy

As a user of, you are in complete control of your travel-planning needs. This includes controlling the use of information you provide to The bottom line is that we respect and will continue to respect the privacy of our customers who use and any third party reservations companies and systems.

Because protecting your privacy is important to us, you can be assured that discloses the following:

What personal information is being gathered by and how is this information being used?

Credit card information

Your credit card information is sent under a secure server environment (https//). 128-bit encryption is used. obey the regulations where the credit card number is NOT registered in writing medium in its totality. Only the first 8 digits are recorded. The remaining number is sent and placed in a secure environment. The full number is only placed together during the process of debiting your credit card. After that the record is erased.

Travel or Contact Submission
When you submit a travel request or a contact form to you provide your name, address, telephone number, e-mail address and other personal information including in certain cases your credit card information. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete air, car, and hotel reservations; (iii) to allow us to contact you for customer service, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to In addition, your e-mail address is collected to send you an e-mail message confirming each reservation you transact online. As a user you will occasionally receive, and other noteworthy news items. However, you may always decline to receive these e-mail messages. Please see our Opt-Out policy described below.

User Profile
Users can choose to provide with travel credit-card billing information, ticket-delivery address, and other personal information. This information is primarily used to assist users in making reservations expediently without having to type in the same information repeatedly. In addition this information may be required by our third party services such as hotels, tour operators etc.

Newsletters's newsletter (if applicable) is an optional benefits for users that keep you up to date with the latest travel deals and low airfares.

Online Surveys values opinions and comments from users, so we frequently conduct online surveys. These surveys are entirely optional for all users. Typically, the information is aggregated and used to make improvements to and to develop appealing content, features and promotions for users. Survey participants are anonymous unless otherwise stated in the survey.

Please be aware that we have links on our site to other sites that may collect personally identifiable information about you. This Privacy Statement does not cover the information practices or policies of such Web sites.

Who will the information be shared with, if anyone?
When you reserve or purchase travel services through, we provide information about you to the airline, car-rental agency, hotel, travel agency or other involved third party to ensure the successful fulfillment of your travel arrangements.
We do not sell individual customer names or other private profile information to third parties now or in the future. Occasionally, will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project. See "What other information should I know about my privacy?" below.

Opt Out Policy's newsletter have instructions to opt out. Please follow the instructions at the end of each newsletter. Once you follow the instruction and choose the email to Opt out, you will be automatically removed from future versions of our newsletter. You can also op out from our newsletter by signing on into your online profile and selecting “no” from the “receive newsletter” option.”

What other information should I know about my privacy? contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from's Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, may disclose user information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Any material changes in the way uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices by contacting us . Please reference the privacy policy in your subject line. will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.